Dear Valued Customer,

All documents relating to the Customer Service Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act ("AODA"), are available upon request. The Erie Mutual Fire Insurance Company will provide policy and procedure documents in an alternate format upon request, within a reasonable amount of time. Alternate formats include availability on website, large print versions of the documents and a text only electronic file (Word document) which then can be read by screen reading software.

If you have any questions or concerns regarding this or if you would like to request a copy of our policy, please contact:

Human Resources
Erie Mutual Fire Insurance Company
711 Main Street East Dunnville, Ontario N1A 2W5

Thank You,
Erie Mutual Fire Insurance Company

Policy Documentation Availability

Printable Customer Service Policy Survey

Online Customer Service Policy Survey

WOW!!! I can’t thank Erie Mutual enough, on how everyone on your team handled the claim; from the kind ladies at the front desk to the claim settling email from Tom Pooler. Your team has been no less than 5 STARS from day one the best insurance experience I have had thus far; we are looking forward to many years of continued insurance protection. 

JP Salgueiro, Policyholder