A Year End Message from the President & CEO
December 28, 2011
Like most prior years, 2011 was another remarkable year! It was a year littered with considerable angst and uncertainity as people around the world stood tall and voiced their disenchantment with much their governments and societies had to offer. Be it the Arab Spring or the Occupy Wall Street movement, leaders from around the world took notice that change was in the air!
Angst and uncertainty was not limited to just the political and social arenas. The global economy was once again nearly brought to its knees as the European Union struggled to keep many of its members from defaulting on their soveriegn debt and to keep some of the world's largest banks from collapsing.
Systemic to all of the remarkable events in 2011 was the desire and need for change. One should not be surprised to hear this loud and unequivocal call for change coming from people who inhabit all the continents of the globe. Political, business, social and cultural leaders of all stripes need to heed this call for change albeit not hastily and not without calm.
It was also a remarkable year for Erie Mutual in 2011 for we celebrated our 140th year of continuous business operations. As a proud member of the mutual insurance community in Canada, Erie Mutual is one of only a very few Canadian mutual insurance corporations with such a rich legacy.
Coincidental or not, change has been the order of the day at Erie Mutual for much of the last 3 years. Our mission statement requires us "to be responsive to the changing needs of our mutual policyholders by providing superior service and innovative products through our team of dedicated professionals." To this end, our response has been to invest considerable time and money in new people, products, processes and technology, to better serve our valued policyholders.
In the year ahead, Erie Mutual will continue to change, in so far as to create greater policyholder satisfaction, to grow and to sustain the strong, financially stable company Erie has become.
On behalf of the entire team of Erie stakeholders, I extend best wishes to you for a happy, healthy and prosperous 2012!
John Dunton
President & CEO
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