Contact

We are here to help

Our member’s insurance needs always come first. Erie Mutual is owned by our members, it stands to reason that they would be our priority. Our team takes care of you and your family, we offer professional advice on every insurance purchase and take the time to discuss your coverage to make it easy to understand. We realize that you’re not concerned with knowing all the insurance terms, you simply want to know that your insurance policy covers what you need it to, you don’t want surprises along the way and you don’t want to be told that you’re not covered for a claim when you thought you were.

We want to keep you and your family safe, we take extra precautions by having our loss prevention team visit your property. They’ll be honest if there are problems, but they will also work with you to search for an agreeable and affordable resolution.

Essentially, we want what you want, to offer exceptional service and a product that fits your needs. We’re like you, we hope you never have a claim, but we want you to know that if you do it’s okay. We realize from our experience that we can’t make everyone happy, but we make every effort to find a solution when a problem arises.

Take time to visit with us, and keep us informed if life changes so that we can ensure you continue to have the right insurance in place. If you’re not happy with our service it’s okay to let us know, please tell us why so that we can employ the necessary measures to correct the situation. We want to keep your customer experience the very best, better than any other business or product you deal with, and we want to have you with us for a long time.

Real People, Real Service … Let us be Your Guide