Erie Mutual offers affordable coverage for personal lines of insurance, including residential and auto, as well as commercial and farm. We understand that your insurance needs are ever changing. Erie Mutual offers a wide selection of packages and additional coverage to best fit your evolving lifestyle.
Protect your business with an Erie Mutual commercial package. We offer the flexibility to bundle both your personal and business insurance, offering enhancements and increased limits customized to match your family needs and the growth of your business.
“Erie Mutual is one of the greatest companies to deal with …
Amazing customer service and prompt replies! Would never consider another company after being with them. Thanks Erie Mutual!”
Tina SipkensErie Mutual Member (Caledonia)
“Erie Mutual insures our home, automobiles, cottage and rental properties. They treat us like family with exceptional service by phone, email and even text. Regardless of what we need to be insured, I always know a call to Erie will find a solution and offer the right protection.”
Stacy StanleyErie Mutual Member (Dunnville)
“Please accept my apology for not notifying you of insurance cancellation on my dad’s house. You were one of the most helpful during the difficult time in settling his affairs, the banks and government should follow your example of professionalism.”
Jim PothFamily of Erie Mutual Member (Port Colborne)
“The true value of being with Erie Mutual is the people and service. I trust their professional advice for my insurance, I never worry if I have the proper coverage or the right amount of insurance”
Paul JacksonErie Mutual Member (Grand Bend)
How much coverage
We will always provide you with the proper coverage and adequate limits to meet all your insurance needs.
Your insurance needs change over time. Erie Mutual is a progressive insurance company based in the Hamilton Niagara region with a professional team to assess and match your needs with the best insurance available.
We recognize the value of your time and strive to always respond in a timely manner to all insurance needs, including insurance quotes for new business, servicing our members, or settling a claim.
We believe our members deserve more than the insurance coverage they’ve purchased. Objective insurance advice, comprehensive loss prevention, community investment and a commitment to the best customer experience are part of the Erie value.
We will have due regard for your insurance needs and wants. Our respect for every member is at the forefront of everything we do.
Going the Extra Mile
Our Customer Charter is a set of promises we make to you, our valued members. These promises ensure that each Erie Mutual member has a rewarding and long-lasting experience with Erie Mutual Insurance.
We believe professionalism is the culmination of appearance, actions, and decisions affecting our members. Our business relationship with you is built on being professional, we put heart into everything we do.
Exceeding member expectations is everyone’s job at Erie Mutual. This includes providing insurance service in an efficient and effective manner, and offering only the best in customer experience at every point of contact.
Erie Mutual Insurance to proud to be owned by our members holding an active Erie Mutual Insurance policy at this time.
As a policyholder, you are welcome to attend our Annual General Meeting each year to review the company’s financial statements and join us in electing directors as your company representatives.
We recognize that not everyone has time to attend our AGM, but it’s still important to provide easy access to our financial statements for viewing at your convenience.
Your home is likely the most valued asset you own, and because of that, we believe that every policyholder should insist that their insurance company inspect what they insure. It has taken some insurers and homeowners years to realize the value of home insurance inspections.
Every insurance company has been witness to the loss of a family home, it is an absolutely horrific ordeal of devastation and emotion that the family is forced to endure. Although your first instinct may be to extinguish the fire, it is important that everyone knows what do when a fire becomes uncontrollable. Your family members have only a matter of minutes to safely escape the fire and smoke before it consumes the house. You must have a plan in place!
Ask anyone that works in insurance, the story has been the same for years. They never really planned to work in insurance, it somehow just happened. That may be changing. Our younger generations, yes that includes millennials, are selecting insurance as a career choice and choosing a post-secondary school and program that makes the best sense to achieve this goal.