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We recognize the value of your time and strive to always respond in a timely manner to all insurance needs, including insurance quotes for new business, servicing our members, or settling a claim.
We believe our members deserve more than the insurance coverage they’ve purchased. Objective insurance advice, comprehensive loss prevention, community investment and a commitment to the best member experience are part of the Erie value.
We will have due regard for your insurance needs and wants. Our respect for every member is at the forefront of everything we do.
Our Member Charter is a set of promises we make to you, our valued members. These promises ensure that each Erie Mutual member has a rewarding and long-lasting experience with Erie Mutual Insurance.
We believe professionalism is the culmination of appearance, actions, and decisions affecting our members. Our business relationship with you is built on being professional, we put heart into everything we do.
Exceeding member expectations is everyone's job at Erie Mutual. This includes providing insurance service in an efficient and effective manner, and offering only the best member experience at every point of contact.
Reports
As a member, you are welcome to attend our Annual General Meeting each year to review the company’s financial statements and join us in electing directors as your company representatives.
We recognize that not everyone has time to attend our AGM, but it’s still important to provide easy access to our financial statements for viewing at your convenience.