Erie Mutual offers a professional and personable approach to your insurance, we provide affordable coverage that changes as your lifestyle or needs change.
Building Relationships Within Our Community Is Important
We work to respond in a timely manner for all your insurance needs, including quoting of new business, servicing our members or settling a claim. Erie Mutual is an industry leader in customer care.
At Erie Mutual, you will experience value for your insurance premium. We offer objective insurance advice within the community and are committed to always providing you with the best customer experience.
We consider it a privilege to serve your insurance needs and have due regard for your personal information collected.
We Go the Extra Mile
Our Customer Charter is a set of promises we make to you, our valued members. These promises ensure that each Erie Mutual member has a rewarding and long-lasting experience with Erie Mutual Insurance.
Our approach to professionalism includes the culmination of appearance, responsive actions, and decisions. The value of Erie Mutual is apparent in everything we do as your insurance company.
Our team of professionals at Erie Mutual is committed to exceeding your expectations. We offer efficient and effective service which extends our value beyond your insurance purchase.
Regular Visits to Insured Homes
You expect your insurer to see what they insure, that’s why Erie Mutual visits each property we insure at the time of purchase and at regular intervals thereafter. Our visits are an integral part of our loss prevention efforts and aids to insure your home to value. We identify any risks or hazards which could potentially be a safety concern for you and your family.
"The Erie team took care of us really well when our basement had a small flood. The mess was overwhelming, but they made it so easy."
Cheryl StephensErie Mutual Member (Dunnville)
“Erie Mutual has been a very good company to deal since becoming a member in 2003. The staff at the office in Dunnville is energetic and helpful with any questions or concerns I’ve encountered. I highly recommend Erie Mutual for your house and auto insurance needs.”
Andrew BaatnesErie Mutual Member (Dunnville)
"As a volunteer firefighter in my community I have responded to many calls that range from minor damage to complete destruction of people's homes. I have seen Erie Mutual representatives often show up to help the families before we are even able to leave the scene, this gives me extreme comfort that my home is insured with them."
Bill Gordon Erie Mutual Member (Dunnville)
“We have had our house and automobile insurance with Erie Mutual for over 25 years, and have had claims through both. An insurance company shows its true colours through their claims settlements. Erie is quick to respond and customer satisfaction is their top priority.”
Cindy MurphyErie Mutual Member (Dunnville)
“The true value of being with Erie Mutual is the people and service. I trust their professional advice for my insurance, I never worry if I have the proper coverage or the right amount of insurance”
Paul JacksonErie Mutual Member (Grand Bend)
“I’ve been with Erie Mutual for almost 15 years now, the customer service is amazing and they always have time for any questions I have regarding my home or auto insurance. When I meet with an Erie representative they ALWAYS make me feel like I’m a valued member.”
Selena NapperErie Mutual Member (Dunnville)
See How We Helped Change Our Members’ Lives
Expert Advice and Tips – We’ll Keep You Informed
Erie Mutual’s experienced team provides Home Insurance and Farm Insurance advice and tips to our members during our regular visits. Any time you have questions or concerns, we are always here for you.