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How We Take Care of You

Discover why our clients love working with us.

Erie Mutual offers a professional and personable approach to your insurance, we provide affordable coverage that changes as your lifestyle or needs change.

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Response Times

We work to respond in a timely manner for all your insurance needs, including quoting of new business, servicing our members or settling a claim. Erie Mutual is an industry leader in customer care.

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Great Value

At Erie Mutual, you will experience value for your insurance premium. We offer objective insurance advice within the community and are committed to always providing you with the best customer experience.

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Respectful

We consider it a privilege to serve your insurance needs and have due regard for your personal information collected.

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We Go the Extra Mile

Our Customer Charter is a set of promises we make to you, our valued members. These promises ensure that each Erie Mutual member has a rewarding and long-lasting experience with Erie Mutual Insurance.

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Professionalism

Our approach to professionalism includes the culmination of appearance, responsive actions, and decisions. The value of Erie Mutual is apparent in everything we do as your insurance company.

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Exceeding Expectations

Our team of professionals at Erie Mutual is committed to exceeding your expectations. We offer efficient and effective service which extends our value beyond your insurance purchase.

Regular Visits to Insured Homes

You expect your insurer to see what they insure, that’s why Erie Mutual visits each property we insure at the time of purchase and at regular intervals thereafter. Our visits are an integral part of our loss prevention efforts and aids to insure your home to value. We identify any risks or hazards which could potentially be a safety concern for you and your family.

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Have questions, or want a quote?

Contact one of our specialists today.

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Phone

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Toll Free

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How much coverage
is enough?

Erie Mutual provides you with appropriate limits and proper protection to ensure full value for your insurance premium.

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Finding the right insurance
for you.

Our member’s insurance needs our ever changing. Our progressive approach ensures you’re covered with the best insurance available within the Haldimand, Hamilton and the Niagara region.

Client Testimonials

“Erie Mutual has been a very good company to deal since becoming a member in 2003. The staff at the office in Dunnville is energetic and helpful with any questions or concerns I’ve encountered. I highly recommend Erie Mutual for your house and auto insurance needs.”

Andrew BaatnesErie Mutual Member (Dunnville)

“We have had our house and automobile insurance with Erie Mutual for over 25 years, and have had claims through both. An insurance company shows its true colours through their claims settlements. Erie is quick to respond and customer satisfaction is their top priority.”

Cindy MurphyErie Mutual Member (Dunnville)

“The true value of being with Erie Mutual is the people and service. I trust their professional advice for my insurance, I never worry if I have the proper coverage or the right amount of insurance”

Paul JacksonErie Mutual Member (Grand Bend)

“I’ve been with Erie Mutual for almost 15 years now, the customer service is amazing and they always have time for any questions I have regarding my home or auto insurance. When I meet with an Erie representative they ALWAYS make me feel like I’m a valued customer.”

Selena NapperErie Mutual Member (Dunnville)

See How We Helped Change Our Clients’ Lives

Expert Advice and Tips – We’ll Keep You Informed

Erie Mutual’s experienced team provides Home Insurance and Farm Insurance advice and tips to our members during our regular visits. Any time you have questions or concerns, we are always here for you.

Speak to a sales representative to get started.

Toll Free: 1 800 263 6484

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We recommend and ask that you correct concerns that may lead to a claim or jeopardize the safety of you or a family member.

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Our team will exceed your expectations. We offer a superior customer experience to every Erie Mutual member.

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We want to contribute to the public good through trust. Learn how we build confidence through our progressive insurance solutions.

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