Loss & Risk ›
We recommend and ask that you correct concerns that may lead to a claim or jeopardize the safety of you or a family member.
We recognize the value of your time and strive to always respond in a timely manner to all insurance needs, including insurance quotes for new business, servicing our members, or settling a claim.
We believe our members deserve more than the insurance coverage they’ve purchased. Objective insurance advice, comprehensive loss prevention, community investment and a commitment to the best member experience are part of the Erie value.
We will have due regard for your insurance needs and wants. Our respect for every member is at the forefront of everything we do.
Our Member Charter is a set of promises we make to you, our valued members. These promises ensure that each Erie Mutual member has a rewarding and long-lasting experience with Erie Mutual Insurance.
We believe professionalism is the culmination of appearance, actions, and decisions affecting our members. Our business relationship with you is built on being professional, we put our heart into everything we do.
Exceeding member expectations is everyone's job at Erie Mutual. This includes providing insurance service in an efficient and effective manner and offering only the best member experience at every point of contact.
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We recommend and ask that you correct concerns that may lead to a claim or jeopardize the safety of you or a family member.
Our team will exceed your expectations. We offer a superior customer experience to every Erie Mutual member.
We want to contribute to the public good through trust. Learn how we build confidence through our progressive insurance solutions.