Our member’s insurance needs always come first. Erie Mutual is owned by our members, it stands to reason that they would be our priority. Our team takes care of you and your family, we offer professional advice on every insurance purchase and take the time to discuss your coverage to make it easy to understand. We realize that you’re not concerned with knowing all the insurance terms, you simply want to know that your insurance policy covers what you really need it to, you don’t want surprises along the way and you don’t want to be told that you’re not covered for a claim when you thought you were.
We want to keep you and your family safe, we take extra precaution by having our loss prevention team visit your property. They’ll be honest if there are problems, but will also work with you to search for a resolution which is agreeable and affordable.
Essentially, we want what you want, to offer exceptional service and a product that fits your needs. We’re like you, we hope you never have a claim, but we want you to know that if you do it’s okay. We realize from our experience that we can’t make everyone happy, but we do make every effort to find a solution when a problem arises.
Take time to visit with us, keep us informed if life changes so that we can ensure you continue to have the right insurance in place. If you’re not happy with our service it’s okay to let us know, please tell us why so that we can employ necessary measures to correct the situation. We want to keep your customer experience the very best, better than any other business or product you deal with, and we want to have you with us for a long time.
Need help finding the right insurance?
Select the types of insurance that meet your needs, we’ll find a solution that offers the best coverage and value.
Protect your business with an Erie Mutual commercial package. We offer the flexibility to bundle both your personal and business insurance, offering enhancements and increased limits customized to match your family needs and the growth of your business.
Your insurance needs change over time. Erie Mutual is a progressive insurance company based in the Hamilton Niagara region with a professional team to assess and match your needs with the best insurance available.