How to Report a Claim
During regular office hours or after-hours, the easiest and quickest way to
report your claim is by phone:
Please select from the options provided for new after-hours emergency claims.
“We have never had an issue or claim thankfully, but we sleep well at night knowing that the insurance coverage recommended to us by Erie Mutual will be enough to help us get through any tough time.”- Christine Edwicker, Erie Mutual Member
What Happens Once You Report a Claim
Don’t panic, contact Erie Mutual Insurance to speak with our In-House adjuster during regular business hours or our 24-hour service. Loss details will be recorded and you will be advised how we will handle your claim going forward.
Assess Your Damage
We will send a qualified professional to determine the claim related damage. An estimate of the damages will be sent to the Erie Mutual Insurance Adjuster. You will find this to be a quick and easy process with little or no inconvenience to you, our member.
We won’t keep you waiting. Our adjuster will contact you to review the estimate of damages. You choose who does the work and repairs, or you may prefer a cash settlement option. When the repairs are complete, payment is made directly on your behalf. We promise you’ll always be well taken care of throughout the process. Please take time to complete our satisfaction survey once your claim is settled.